FAQ
What are photochromic lenses?
Photochromic lenses automatically adapt to changing light conditions, darkening outdoors and becoming clear indoors.
What materials are used to make the lenses?
Our lenses are made from CR39, a highly durable and lightweight material known for its optical clarity.
To enhance durability and performance, each pair has HMC (Hard Multi-Coating). This ensures: Anti-Glare and Scratch Resistance.
What materials are used to make the frames?
Our frames are crafted from a range of high-quality materials:
TR-90: Known for its lightweight durability and flexibility, ensuring comfort and resilience.
Metal: Provides a sleek and sturdy feel, adding a touch of sophistication and strength.
Acetate: Offers a stylish, comfortable fit with vibrant colors and patterns.
Titanium: Renowned for its exceptional strength, corrosion resistance, and ultra-lightweight comfort.
Do I receive an eyewear warranty?
At Noctinus, we stand by the quality of our eyewear and offer a 12-month warranty from the date of purchase.
If any product has a defect in materials or workmanship, we will replace or repair it within this period.
Please note that the Noctinus warranty does not cover damage due to improper use, neglect, abuse, normal wear, such as lens scratching or accidental frame breakage, as well as lost items, are also not covered.
Prescription changes due to natural vision development or corrective surgeries are excluded from the warranty. For warranty requests, reach out to us at info@noctinus.com.
Are your glasses certified for quality?
Yes, our glasses meet European standards for quality, ensuring you receive eyewear that is safe, effective, and reliable.
Do you ship internationally?
Currently, we only offer shipping to the Baltic countries: Lithuania, Latvia, and Estonia.
What is the shipping time for an order?
We typically pack and ship your order within 1-2 business days. After shipping, delivery usually takes an additional 1-3 business days.
How do I change my order?
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Why I am not getting an email answer?
If you don’t receive an email response within 3 business days, please check your spam or junk folder.